CRM Marketing Manager

London, England, United Kingdom · Marketing

Description

Hello, we’re Tide.

We believe SMEs have been vastly underserviced and overlooked by traditional banks. Something as simple as opening an account can take weeks, mountains of paperwork and too much time. Through a mobile-first platform, we provide modern business banking services to small-business owners, saving them time so they can get back to doing what they love.

Based in central London, Tide is backed by some of Europe’s most notable founders and investors, including Robin and Saul Klein (LocalGlobe) and Alex Chesterman (Zoopla Property Group), as well as top VCs in London and Stockholm (Anthemis, Creandum and Passion Capital).

We’re offering the right person, the opportunity to join our dynamic team to help unlock the next stage of our growth. We’re a rocket ship that's going places – this looks a little like world domination!

Your day will look a little like this:

As a CRM Marketing Manager at Tide, (fondly referred to as a Tidean, a god-like challenger of the banking world) you will build and maintain key lifecycle campaigns - e.g. Activation, Anti-Churn, Reactivation - and building strong engagement around Tide. Working closely with rest of the relationship management team and product teams, you will improve both customer lifetime value and the overall customer experience. Requirements will change as we learn from how our campaigns perform, and we believe in adapting quickly, learning by doing. We are a small team of highly capable people who believe passionately in the problem we are solving, collaborate closely with direct feedback, and encourage action over deliberation.

Who are we looking for?


Skills - you have many of these:

Pluses - you may have some of these:

What are we like to work for?

Diversity is what makes our world interesting. Different people bring fresh new ideas, thinking and approaches, which make the way work is undertaken more effective and efficient. If you’re not into diversity, Tide may not be in the right place for you! Tide holds itself accountable against measurable diversity objectives.

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